Gift wrapping and packaging are essential parts of gift giving. Our products are carefully packaged in eco-friendly and recyclable materials such as cardboard boxes and, if needed, wrapped in plastic bags. If your order is intended as a gift, we offer a charming gift-wrapping service that includes a cardboard box, shredded tissue paper, and a beautiful custom A6 postcard – perfect for adding a festive touch to any occasion.
The finest finishing touch would be a stunning ribbon wrapped around the package. We want to make sure your gift box is perfect!
Please inform us of the occasion and the preferred colours for the packaging.
Shipping options
Dear customer, I create each crochet and macramé item specifically for you, making your order unique and special.
Please note that turnaround time is currently around 2 weeks for your order to be dispatched.
All orderes around the UK would be shipped with Royal Mail Tracked 48. Delivery takes around 2-3 business days depending on Royal Mail services. If you require the item by a specific date, please contact me prior to placing your order.
Shipping Worldwide
I offer worldwide shipping through my Etsy store nitiknitiuk.etsy.com. Feel free to browse and place your international order there!
Colour difference
I always try to show the actual colours of my products but please remember that they may slightly vary from the colour on your screen due to monitor colour restrictions. Example: A single photo captured on a smartphone, laptop, and digital camera may appear slightly different from one another.
Requesting a Refund or Return of an Order
My top priority is making sure my customers are happy with their orders. However, if for any reason you are unhappy with your purchase and would like to request a refund or return, please keep in mind the following:
- For custom orders (custom size, style, pattern) I offer a 70% refund of the purchase price;
- For regular orders I provide 100% refund of the purchase price.
Please note the refund wouldn't include the shippings costs of the original order. Returns are accepted within 7 days. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
P.S.
If you would like to see more of behind-the-scenes moments, stay connected with me on Instagram @niti.kniti.
Thank you for choosing my cosy products and coming back for more - it means the world to me!
FOLLOW ME:
www.NitiknitiUK.etsy.com
www.EccentricgiftsUK.etsy.com
www.instagram.com/niti.kniti/
Happy shopping!